Your health insurance plan may require pre-authorization to be provided by the insurance company before you can receive certain non-emergecny treatments or prescribed medication. The pre-authorization requirement is needed to ensure that the service being provided is medically necessary, and that a medical facility is not trying to charge you for services that may not be required. 

To make it easy for you to understand how a pre-authorization works, we have prepared a short guide highlighting the key information you should be aware of.

How can this guide help you?

The guide will allow you to understand the pre-authorization process and its requirements, including:

  • What type of treatments need pre-authorization?

  • How do you obtain pre-authorization for your treatment?

  • How can you  follow up on your pre-authorization request?

  • What can you do if your pre-authorization gets rejected or is delayed?

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